9. Improving Employee Performance Key Terms Crossword
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
                             
 
 
Down: 1) A performance review that rates employees on their ability to do certain tasks, such as 'vacuum guest rooms' or 'check in guests'5) The quality and amount of work an employee does7) Showing an employee what he or she needs to do to improve performance. Takes place in private, away from the workstation Across: 2) Actions needed to help employees follow rules established by the property3) Giving a reward to employees when they do something correctly or well4) Formal procedure occurring at a regular intervals that recognizes an employees strengths and weaknesses and determines a program for improvement6) Information a supervisor provides an employee that lets the employee know how well he or she is performing8) Ongoing, informal training and encouragement that a supervisor gives an employee after the employees orientation and basic training 9) showing an employee a quick way to solve a performance problem 10) A performance review that rates employees on personal qualities, such as 'responsibilities' or 'initiative'
 

 

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